Returns & Exchanges
We offer complimentary returns on all orders within 14 days of delivery, provided items are returned in their original condition with all designer tags and security seals intact. Please ensure your return is initiated through our online portal to guarantee a smooth and secure refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original protective packaging and include the printed return form inside the box before sealing it securely.
Attach the Label
Affix the pre-paid shipping label provided in your original order to the outside of the package, ensuring any previous delivery labels are covered.
Schedule a Collection
Book a complimentary courier pickup via our portal or drop off your package at an authorized collection point to complete the process.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing